Selling usually gets a bad rap. “Sleazy,” “pushy,” “tricky,” you name it, we’ve heard it. But what if sales could actually feel natural? This week Miles Croft stopped by to chat about all things sales, honesty, and why we’re ALL actually selling, whether it’s a new job, a raise, or just convincing your friend to see your favorite movie. Miles calls himself “the honest salesman,” not an oxymoron, I promise! He reminded us that sales isn’t about tricking people. It’s about genuinely helping, listening, and being yourself.
Whether you’re interviewing for a job or pitching your next big idea, start by getting back to basics. Don’t just rehearse your pitch in your head, say it out loud! Miles suggests putting sticky notes or bullet points in front of you if you’re on a virtual call. When it comes to in person meetings, abbreviations like BANT (budget, authority, needs, timeline) can help you remember what to ask.
Next work on listening more. We get it, awkward silence makes us antsy. But Miles swears by letting the other person fill the gap. When someone finishes talking, give it an extra beat. You’ll be surprised how much more information they share, and how much more they like you for listening!
Finally, don’t be afraid of “No.” Rejection stings, but Miles encourages us to embrace it. Treat every “no” as a maybe for the future. And, ask if it’s okay to check in down the road; people actually appreciate your follow-up!
Let’s all take a page from Miles’ book: be a little more curious, a lot more honest, and remember, we’re all selling…even if we’re just selling ourselves.
09:08 How Miles became The Honest Salesman
10:45 Building on the fundamentals of sales
13:55 BANT acronym for sales
16:44 Using the 3 whys
18:43 Listening with intention
21:40 Handling rejection in sales
25:10 How to follow up with someone
47:05 Miles homework: Shut up and listen
Miles LinkedIn Course: Learning How to Sell on Value, Not Price
Dean Karrel’s LinkedIn Courses
Podcast: The Salesman.com Podcast
1.) You should check out this episode Building A Sales Pipeline With Steve Nudelberg
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