#210 | Become an AI-Powered Manager With Ashley Herd

In a world where the rules of leadership are constantly evolving, how do you stay ahead, while leading with both confidence and compassion? We sat down with Ashley Herd, the CEO of Manager Method, to unpack exactly that. Ashley shared practical tips for navigating management with the help of AI, from asking the right questions to using AI as a supportive tool rather than a substitute for human connection. Her advice was both thoughtful and actionable.

Everyone Can Lead: Ashley and I talked about how leadership isn’t confined to titles. Whether you’re a manager or a team member, your actions and attitude shape the workplace culture. You’re a leader if you’re creating an environment where everyone feels valued and supported. Remember, your influence extends beyond the office, impacting the lives of your colleagues and their families.

Communication is Key: In a world where hybrid work is becoming the norm, clear communication is more important than ever. Ashley highlighted the importance of having genuine conversations with your team. It’s not about being a wizard who knows everything, but about being open and approachable. By fostering open dialogue, you can better support your team.

Embrace AI but with Caution: While AI can be a powerful tool for managers, it’s crucial to maintain the human element. Ashley shared how AI can assist in generating ideas and practicing communication, but it should never replace genuine human interaction. Use AI to enhance your management skills and for quicker learning, but always prioritize your voice and approach your colleagues with empathy.

Ashley left us with a fun homework assignment: reach out to someone you work with and let them know how they’ve positively impacted your life. It’s a simple gesture that can make a big difference.

Whether you’re a seasoned leader or just starting your journey, these lessons offer a roadmap to creating a positive and productive work environment.

Timestamps:

08:28 We all have the capacity to lead

10:55 The biggest mistakes managers make

12:58 How to know when you’re ready to manage a team

17:41 Using AI to make you better not just look better

20:01 Prompting AI for managing multiple generations

29:35 Prompt to help you be more of a team player and not responding emotionally

32:36 What to know about ChatGPT and how to prompt it for your voice

36:58 How to use AI to help you apply and land a job

38:40 Keeping the human element in work

43:17 Talking with your organization for AI policies

45:00 How Ashley keeps learning

51:08 Homework from Ashley

Links:

Ashley’s Course: Become an AI-powered people manager

Harvard Business Review

Tracie Sponenberg Blog

HR’s Agent of Chaos LinkedIn Page

Podcasts:

HR Besties – HR Besties

Punk Rock HR

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